Credit Services

Credit Services


Mettle Credit Services provides a full spectrum of credit assessment, administration and account management services via established and fully functional debtors management and collection systems. We pride ourselves on a hands on approach with a high level of management involvement and oversight.

Mettle Credit Services employs specialised and highly experienced staff who collectively have in excess of 240 years of asset finance experience. The company has a SQ2 servicer rating from Global Credit Rating Company (SQ1 being the best and SQ5 being the worst).

Mettle Credit Services has under management the following finance books:

  • Home Loans
  • Vehicle Finance
  • Rental Books (Office Automation)

In addition to the above we are the appointed Standby Administrator for various financing businesses.

Mettle Credit Services, having acted on behalf of many major institutional lenders over the years, has a proven track record in administering and stabilising distressed asset based finance books. Our ‘cradle to grave’ offering focuses on asset based finance, and includes:

  • Account management – debit order collection / settlements / statements;
  • Financial reporting;
  • Daily and monthly reporting on portfolio performance;
  • Regulatory reporting (National Credit Regulator)
  • Credit Bureaux reporting
  • Credit assessment – internal / per client requirements;
  • Call Centre – early stage collections;
  • Credit control – post call centre collections;
  • Repossessions and disposal of assets;
  • Management of Properties in Possession
  • Legal portfolio (Legal / debt review / deceased and insolvent estates / insurance claims); and
  • Recoveries (post write-off).


Arthur Crook
T: +27 21 915 3300

Yolandi de Ridder
T: +27 21 915 3300